عقد عمل في سنغافورة بفندق عالمي 2024
عقد عمل في سنغافورة بفندق عالمي 2024
jobs-in-singapore-2024
Guest Relations Manager
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.
Guest Relations Manager (Front Office)
The Guest Relations Manager forms part of the Rooms Management Team and manages the hotel lobby and arrival/departure experience within the hotel. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. They ensure accurate communication between department managers, following up on guest requests and problems. The Front Office is also the natural place where guests' direct comments, questions, suggests and concerns. The Guest Relations Manager oversees day-to-day operations and supports the Reception Manager. The Guest Relations Manager is also a liaison between other rooms departments and hotel operations. This position is on a rotating shift basis, including occasional overnight shifts and On-Job Training will be provided.
We are looking for individuals who has fully knowledgeable in all aspects of Food & Beverage and Rooms Operations, as well as the hotel’s fire, safety and emergency procedures. The Guest Relations Manager will act in the absence of senior management in all matters concerning the safety, security and well-being of hotel guests, patrons and employees.
Join us Now!
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant